HMP FAQ’s

Thanks so much for your interest in my work. I hope that you can find answers to your questions here. If not, please feel free to email me through the contact page.

Shipping

All work will be shipped within 1-3 business days via USPS priority mail. I use all green/eco friendly packaging with all orders.

Damages

I do my best to pack each item carefully to ensure a safe arrival. Pottery is already fragile and sometimes things happen. If your item arrives broken please contact me immediately. I must be contacted within 72 hours of delivery to receive and refund or replace a broken item.

Can I put my—mug, bowl, vase in the microwave and dishwasher?

Yes! My ceramics are both microwave and dishwasher safe.

Care

Pottery is fragile, but with the proper care your pieces should last for many years. Although my work can be put in the dishwasher, hand washing is my cleaning method of choice.

Returns/Exchanges

I do my best to carefully package your pottery, but shipping accidents do occasionally happen. If your pottery arrives damaged, please send it back within 7 days for a refund or replacement. Thank you from the bottom of my heart for your ongoing support of my small ceramic business!